Why Are Images Being Truncated or Cropped

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   Hello - 
I used Photoshop to batch resize by product images. I then uploaded them all by FTP. I am now proofing my site since I hope to launch soon. I have numerous SKUs that have 2-4 product images. When I click on one of those images and a window pops up to see all of them enlarged, some are truncated. Or perhaps the window just doesn't open all the way, BUT I can not resize it. The bottom of the pictures is cut off.  I even tried to change the size of that detailed image from 450, to 400 and 350 px when resizing. It doesn't matter. That new window doesn't show me the full size on the jpeg.  

In addition, if I upload images for one product at a time using PC image resizer tol, I believe this "cropping" happens as well.  

To be clear, this does not happen all the time, but I have enough to fix before I consider launching this new website.

Any thoughts? Do I have to go back and reupload all again?  If so, what do I need to do differently?

I have a pdf I can show you. It wouldn't let me upload a jpeg here.

THANK YOU. Stacy

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pringlezimring Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01-October-2007 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote pringlezimring Report Post Thanks(0) Quote Reply Topic: Why Are Images Being Truncated or Cropped Posted: 03-May-2008 at 8:35pm
	Hello - I used Photoshop to batch resize by product images. I then uploaded them all by FTP. I am now proofing my site since I hope to launch soon. I have numerous SKUs that have 2-4 product images. When I click on one of those images and a window pops up to see all of them enlarged, some are truncated. Or perhaps the window just doesn't open all the way, BUT I can not resize it. The bottom of the pictures is cut off. I even tried to change the size of that detailed image from 450, to 400 and 350 px when resizing. It doesn't matter. That new window doesn't show me the full size on the jpeg. In addition, if I upload images for one product at a time using PC image resizer tol, I believe this "cropping" happens as well. To be clear, this does not happen all the time, but I have enough to fix before I consider launching this new website. Any thoughts? Do I have to go back and reupload all again? If so, what do I need to do differently? I have a pdf I can show you. It wouldn't let me upload a jpeg here. THANK YOU. Stacy

pringlezimring Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01-October-2007 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote pringlezimring Report Post Thanks(0) Quote Reply Posted: 03-May-2008 at 8:42pm
	uploads/688/imagecroppedonbottom.zip Here is a zipped file of the problem as described above.

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 03-May-2008 at 8:43pm
	Are you referring to the image referenced in the following FAQ? http://www.earlyimpact.com/faqs/afmviewfaq.asp?faqid=462
	The ProductCart Team Home of ProductCart shopping cart software

pringlezimring Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01-October-2007 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote pringlezimring Report Post Thanks(0) Quote Reply Posted: 03-May-2008 at 9:03pm
	I just went to the ftp site and took a screen shot. I don't have that js file in that folder. There is one ending in "includes > javascripts > pcWindowsViewPrd.asp Do i change that file or is something missing?