World Pay Issue in Product Cart

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

Hi there,  
We're having issues getting our new World Pay account activated on the store. 

When I contact WorldPay, they said that the coding is the only thing causing the issue at the moment.

The email says: 

"

On
the codes of your shopping cart, there is a space after the installation ID (  I highlighted it in red),
could you remove that space as we believe it is the reason why we received the
error message during the test transaction

<inputtype="hidden" name="instId" value="12345  ">

<inputtype="hidden"
name="cartId" value="678">

"

Does anybody know where I could find/access this coding for editing either in the store control panel or elsewhere?

Thanks,

(Edited by Hamish to ensure numbers are not specific)

Edited by Hamish - 05-August-2013 at 4:04am

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
lafone Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31-July-2013 Status: Offline Points: 2	Post Options Post Reply Quote lafone Report Post Thanks(0) Quote Reply Topic: World Pay Issue in Product Cart Posted: 31-July-2013 at 4:09am
	Hi there, We're having issues getting our new World Pay account activated on the store. When I contact WorldPay, they said that the coding is the only thing causing the issue at the moment. The email says: " On the codes of your shopping cart, there is a space after the installation ID ( I highlighted it in red), could you remove that space as we believe it is the reason why we received the error message during the test transaction <inputtype="hidden" name="instId" value="12345 "> <inputtype="hidden" name="cartId" value="678"> " Does anybody know where I could find/access this coding for editing either in the store control panel or elsewhere? Thanks, (Edited by Hamish to ensure numbers are not specific) Edited by Hamish - 05-August-2013 at 4:04am

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 05-August-2013 at 4:06am
	On the page where you configure WorldPay reenter the details ensuring no stray spaces are entered. If that does not work please raise a support ticket.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code