Fedex Web Services |
Post Reply | Page 12> |
Author | |
gemb
Newbie Joined: 25-January-2013 Location: United States Status: Offline Points: 6 |
Post Options
Thanks(0)
Posted: 20-September-2013 at 10:54am |
Anybody else out there having issues with Fedex Shipping Cost missing in the shopping cart? All of a sudden mine has since disappeared this morning. Wonder if it has something to do with Fedex new software update from Tuesday.
|
|
ProductCart
Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
Post Options
Thanks(0)
|
ANNOUNCEMENT:
There was a small change related to the FedEx Web Services integration, that required us to update a couple of ProductCart files in order to properly handle the Rates and Tracking, so we have just posted a patch to the "Just In" section of our support page, which customers can download here:
Edited by earlyimp - 20-September-2013 at 6:03pm |
|
cs
Newbie Joined: 04-May-2009 Location: Arkansas Status: Offline Points: 8 |
Post Options
Thanks(0)
|
Not getting returns for Fed Ex this morning. I have updated files as suggested. What else is necessary? Thank you.
|
|
ProductCart
Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
Post Options
Thanks(0)
|
We are working on getting a patch out for v4.1 and an update to v4.6 this afternoon. What version are you currently running?
|
|
nashmulti
Newbie Joined: 23-September-2013 Location: Arlington, TX Status: Offline Points: 3 |
Post Options
Thanks(0)
|
I am also having the same issue and our cart is on v4.6.
|
|
Rsippel
Newbie Joined: 14-July-2006 Status: Offline Points: 1 |
Post Options
Thanks(0)
|
I too am still having a problem with FedEx rates not being returned. I applied the fix from the Just in section today 23 Sep, but the problem continues. Running v4.6.
|
|
nashmulti
Newbie Joined: 23-September-2013 Location: Arlington, TX Status: Offline Points: 3 |
Post Options
Thanks(0)
|
Is there a revised ETA on the patch for 4.6? We ship exclusively via FedEx, so our store is shut down until there's a fix.
|
|
Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
Post Options
Thanks(0)
|
It appears that the resolution of this issue is somewhat inconsistent as opposed to an "across the board" install/fix.
- Some stores I have patched calculate shipping immediately after installing the patch files - I have seen this on 4.1 and 4.6/7 stores. - Some 4.1 stores require that you use the database updater that is part of the 4.1 patch. - And then I see 4.1 (and greater) stores where one must remove and re-activate the FedEx shipping before shipping calcs start working again. - Only one store thus far did not resume shipping calcs after installing the files, running the updater and re-activating FedEx. If you have installed the files, and shipping calcs still do not work, please go into your shipping settings and make notes/screen captures about your settings. Then click REMOVE to delete the FedEx settings, then re-activate.
|
|
ProductCart
Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
Post Options
Thanks(0)
|
Thanks for the info, Greg! That is correct, depending on the previous patches that the store has, you may need to remove and re-activate FedEx services. We have just posted a patch to our 'Just In' section. The patch has been updated and includes folders for each version. |
|
nashmulti
Newbie Joined: 23-September-2013 Location: Arlington, TX Status: Offline Points: 3 |
Post Options
Thanks(0)
|
Thanks everybody. Today's patch plus the add/remove took care of the issues for us. The quick attention is much appreciated!
|
|
Post Reply | Page 12> |
Tweet
|
Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |