Gift Certificate Issues

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   When processing orders for gift certificates, the gift certificate number and amount no longer shows on the General or Other Details page of the View Order Details in the Productcart control panel.

Also, when redeeming with a gift certificate, the fact that a certificate was used doesn't show up on the product details page.  It can be quite confusing when processing an order and the total is $50.00 less than what is supposed to be and we have to figure out why.

It would also be nice for the email of the recipient to be listed somewhere so if they claim to have not received it it can be resent.

Edited by desireeknott - 24-May-2007 at 5:33pm

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desireeknott Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24-May-2007 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote desireeknott Report Post Thanks(0) Quote Reply Topic: Gift Certificate Issues Posted: 24-May-2007 at 5:32pm
	When processing orders for gift certificates, the gift certificate number and amount no longer shows on the General or Other Details page of the View Order Details in the Productcart control panel. Also, when redeeming with a gift certificate, the fact that a certificate was used doesn't show up on the product details page. It can be quite confusing when processing an order and the total is $50.00 less than what is supposed to be and we have to figure out why. It would also be nice for the email of the recipient to be listed somewhere so if they claim to have not received it it can be resent. Edited by desireeknott - 24-May-2007 at 5:33pm

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 24-May-2007 at 5:41pm
	Please do not use the forums for obtaining technical support, but rather submit a support ticket. https://www.earlyimpact.com/productcart/support/support_form .asp
	The ProductCart Team Home of ProductCart shopping cart software

desireeknott Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24-May-2007 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote desireeknott Report Post Thanks(0) Quote Reply Posted: 24-May-2007 at 5:47pm
	Sorry, I didn't realize this was a support issue. I just figured it was a feature that wasn't available and thought it would be nice to have. I will put in a support request.